• All appointments are scheduled through our on-line appointment system, TutorTrac: Learning Center, accessible through My LB Single Sign On.
• Appointments are scheduled at least twenty-four hours in advance. You may schedule up to three, 50 minute sessions per week.
• Tutoring is a limited resource. For this reason, although you have up to three sessions per week, we ask that you only schedule one session per day, per tutor and/or subject. If you schedule more than one appointment with the same tutor, or for the same subject, we may cancel additional appointments depending on program needs. This is up to the discretion of the Tutor Coordinator.
• Please keep track of your appointments. You are responsible for keeping the appointments you make.
• All students are granted one excused appointment per term. If you cancel an appointment less than two hours ahead of time, or miss another appointment after you've had one appointment excused, you will lose tutoring privileges for two weeks. This automatically happens after the second no show appointment, or late cancellation. Your privileges will be restored one week from the date of your missed appointment. You can ask the Tutor Coordinator for the date you will be able to make appointments again.
• Please make every effort to limit your cancellations. Your tutor has made a commitment to be there for you, and the cancellation may occur too late to be filled by another student.
• If you must cancel an appointment, do so at least two hours ahead of the appointment time, preferably twenty-four. Ways to cancel your appointment:
  
  1) On-line, using TutorTrac: Learning Center, accessible through My LB Single Sign On
  2) Email the Learning Center Information at learningcenterinfo@ngskmc-eis.net.

Your tutor's expectations:

• You are going to class. This is a requirement to continue being tutored. Your instructor may be notified so we can get feedback on your class attendance and progress.
• Be prepared when you see your tutor. Do your homework first.
• Bring your textbook, notes, and calculator. Know what you want help with.
• Don't expect answers. Your tutor will help you understand concepts so you can get answers yourself. This is the most effective form of learning support.
• Be patient with your tutor and with yourself. Some problems are not easily solved.

Your tutor will:

• Clarify information presented in class or in your textbook.
• Help you develop effective study skills.
• Model problem-solving techniques, and then have you try them.
• Offer encouragement as you learn to understand difficult concepts.
• Model critical thinking strategies in the discipline you are studying. They will help you learn how to utilize your text, notes, and additional resources so you are able to problem-solve and find the answers on your own.

Your tutor won't:

• Do your homework!
• Give you the answers.
• Take the place of your instructor.
• Help you with take-home tests.
• 'Rescue' you if you miss classes.
• Help you during their own study time. You must have an appointment.

Now that you have familiarized yourself with 博天堂官方's Tutoring Program Guidelines and your responsibilities, you start making appointments! Here's how.

1. If you are currently enrolled in a credit class, you are already set up with an account in TutorTrac, our scheduling software. 
2. If you would like a copy of the program guidelines for using Tutoring and the Writing Center, you can print one here, 博天堂官方 Tutoring Program and Writing Center Agreement Guidelines

If you have any questions please contact the Learning Center Information Counter at learningcenterinfo@ngskmc-eis.net

Science

• Students who would like assistance with physics, chemistry, or geology classes can visit the Physical Science Help Desk both in-person or on Zoom. Check here, for the Current Term Physical Science Schedule

Business

• Students who need help in a business course should set up an appointment for one-on-one tutoring, now offered online.

Math

• Math Support: Let us help you with your math questions! The Math Desk provides a supportive place where students can get drop-in help with all 博天堂官方 mathematics and applied mathematics courses.

Writing

Writing Center: At 博天堂官方's Writing Center, our goal is to help students become more confident, effective, and expressive writers – and to make the writing process more joyful. We offer coaching for all students for any writing project, in any class, and at any stage in the writing process.

Study Skills

• Academic Coaching can help you reach your goals by focusing on your strengths and priorities, so you can succeed by working smarter, not harder. Let us help you develop an individualized plan to build academic skills that will serve you at 博天堂官方 and beyond. Questions about the "how" of college? We have strategies for your success.

More options:

• Instructor: Your instructor is your first and best source for answering questions and clarifying information. You can find their office hours on their Instructor Website or your syllabus.
• Accessibility Resources: Plans accommodations for 博天堂官方 students and event guests who are eligible for services. (Located in RCH 114)
• 博天堂官方 Library: Library staff are available to give you tips on your research papers or projects.The Student Help Desk is able to assist with technology needs such as wifi, email, Moodle, SSO, etc.       

Students who need help in any physics or chemistry course should drop by the Physical Science Desk on the first floor of Madrone Hall, under the stairs.  This service is maintained by the Physical Sciences Department.  For more information, contact Ommidala Pattawong at pattawo@ngskmc-eis.net or at 541-917-4625.